YEAR-END HOURS:
We will be closing at NOON on December 24, 2024, and will reopen on January 2, 2025. If you have a court date during these dates, our staff would still attend as they normally would.
NEW BILLING SYSTEM:
We are changing over in December 2024 / January 2025 to a new Law Office Management and billing systems. The last invoice statement in December 2024 will be the system we are replacing and the first invoice statement in 2025 will be with our new system
If you pay using the link with your statement from the December 2024 invoice/statement AFTER December 24, 2024, your payment MAY or MAY NOT appear on your next statement in the new system and you may need to provide proof of the payment. Please make sure any payments are made BEFORE December 24, 2024, if using the payment link
We hope that this new system will allow invoices more frequently than every several months
LATE FEES:
The retainer agreement the client signs provides our firm may charge a late fee when a client’s account becomes past due. Starting in 2025, we will be charging clients late fees. Some payments, not all, plans can qualify for waived late fees. Plans that qualify do NOT eliminate prior billed late fees and when plans qualify for waiving late fees, it only applies to future late fees. Put another way, once the late fee is placed on the account, that charge can’t be waived and clients should consider setting up payment plans sooner than later.
ACH PAYMENTS
We will no longer be accepting ACH payments every week in 2025. Clients under weekly plans were advised in writing about this, and should they still desire ACH payments with ONLY a $1.00 charge per payment, they may switch over in accordance with the letter that was sent to them with the deadlines outlined.
PAYMENT LINK PAYMENT PLAN:
Some clients have set up payment plans using the payment link. All have been disabled after December 2024 and this option will also go away in 2024. Anyone setting up a NEW payment plan in December 2024 using the payment link will need to provide proof of payment and the plans will be discontinued. If you set up a payment plan via the link IN DECEMBER 2024, please either turn off the payment plan before December 22, 2024, or ask our staff to do so for you. We are recommending people that who desire this option and want to continue making the payments using their checking account, should reach out to our office no later than December 15, 2024, as they will need to sign a form and have it back to our office by December 23, 2024
PAYPAL:
If you have made a payment in November or December 2024 and IF it does not reflect on the December 2024 invoice/statement, we are aware of this and it should appear on the January 2025 invoice. If it does not appear in January, please advise our office within 5 days of the invoice date in January 2025